Frequently asked questions

Welcome to the Wheelchairs On The Run FAQ page! Here, we aim to provide you with answers to the most common questions about our company, products, and services. If you can’t find the information you need here, please don’t hesitate to contact our customer support team for further assistance.

1. What is Wheelchairs On The Run, and where are you located?

Wheelchairs On The Run is a comprehensive provider of mobility solutions. We specialize in the sale, servicing, and repair of wheelchairs, mobility aids, mobility scooters, and electric powerchairs. You can find us at 424 Ontdekkers Road, Florida Park, Roodepoort, Gauteng, South Africa.

2. What types of products do you offer?

At Wheelchairs On The Run, we offer a diverse range of mobility products, including:

– Manual wheelchairs
– Electric powerchairs
– Mobility scooters
– Rollators and walkers
– Mobility aids and accessories
– Replacement parts and accessories for all mobility devices

3. Do you provide repair and servicing for mobility devices?

Certainly! We take pride in offering professional repair and servicing for wheelchairs, powerchairs, scooters, and other mobility aids. Our experienced technicians are dedicated to ensuring your equipment is in optimal condition.

4. How can I schedule a repair or servicing appointment?

To schedule a repair or servicing appointment, please contact our customer support team at [Insert Contact Information]. We will be delighted to help you set up a convenient time for your service needs.

5. Can I purchase your products online?

Yes, you can easily purchase our products online through our website. Our user-friendly interface allows you to browse our catalog, select the items you need, and proceed to checkout securely.

6. Do you offer shipping for online orders?

Indeed, we provide nationwide shipping for online orders. Shipping rates and delivery times may vary, so please check our website for detailed information on our shipping policies.

7. What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and other secure online payment options. You can select the payment method that suits you best during the checkout process.

8. What if I have a warranty issue or need customer support?

If you encounter a warranty issue or require assistance, please reach out to our dedicated support team at [Insert Contact Information]. We are committed to resolving any concerns or questions you may have to your satisfaction.

9. Do you offer financing options for your products?

Yes, Wheelchairs On The Run provides financing options to make mobility solutions more accessible. Contact our team for information on financing plans and eligibility criteria.

Thank you for visiting our FAQ page. We hope you find it helpful in understanding Wheelchairs On The Run and our commitment to providing top-quality mobility solutions. If you have any additional questions or require further assistance, please do not hesitate to get in touch. Your mobility and well-being are our primary concerns!